Robbery Death: 'Customers Held Suspect Down'

A masked armed robber who collapsed and died after being disarmed and pinned down by customers in a bookies has been named by police as Alan Levers.

The 50-year-old was believed to be wearing a gas mask and holding a fake gun when he entered a Ladbrokes branch on Crownhill Road in Plymouth, Devon, shortly before 7pm on Friday night.

Customers managed to disarm Mr Levers and held him on the floor while others raised the alarm, police said.

Officers then arrested Levers, who was already unconscious, but he was later declared dead.

Plymouth police commander Chief Superintendent Andy Bickley said the gun had been examined and appeared to be an imitation pistol.

He added that the four men in the betting shop at the time of the incident have been helping police with their inquiries and that no-one has been arrested in relation to the incident.

"I can share with you that the firearm has been initially examined by a police firearms officer and it appears to be an imitation pistol, though this still needs to be verified," he said.

"I would like to add, however, that there would have been no way of knowing this at the time of the incident. The actions taken by members of the public in the shop were brave and showed a disregard for their own safety."

Witness David Walker, 55, from West Park, Plymouth, said he walked in just five minutes after the botched robbery happened.

He said: "I went in about 6.55pm, to put a bet on the football. When I went in there, they were on the floor, they were scuffling on the floor, I just thought it was just a fight or something.

The attempted robbery took place on Friday night

"There were the two men, customers I think, on top of him, and the bloke on the floor. There was a bloke behind the counter and an old guy with glasses standing around.

"The bloke behind the counter told me they weren't taking any bets and I had to leave."

He added: "I didn't see their faces, as they were holding the guy down at the back of the shop. I couldn't see any mask and there wasn't any physical movement, they were just holding him."

Ivor Green, 67, also from West Park, said he was not surprised at all that the customers had leapt to the defence of the staff.

"They would do that in a shop like this, it is our betting shop," he said.

"The staff become your friends, it's a little family, and it's no different to a member of your family being threatened. The guys in there would be protective of them."

Mr Bickley said that Mr Levers' family were being supported by police and that their thoughts and condolences are with them.

He added that a detailed, locally-led investigation has begun with support from major crime team detectives.

He appealed for other people in the immediate area around the time of the incident or anyone that had just left the store a short time earlier to contact the police on 101 or through Crimestoppers anonymously on 0800 555111.

The witnesses who were inside the betting shop at the time of the incident are being offered full support by the police.

The case has been referred to the police watchdog, the Independent Police Complaints Commission (IPCC).

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'Explosive Device' Found In N Ireland

Northern Ireland police say they have found a "crude viable explosive device" in Omagh, County Tyrone.

The device was found near the home of a police officer.

The discovery prompted a security alert but police said "everyone has returned to their homes".

Police found the device as they were conducting an investigation in the area after an off-duty officer had fired some shots on Friday night.

Officers urged anyone who could provide information to come forward.

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Childcare Better In Wealthy Areas, Report Says

By Siobhan Robbins, Sky Reporter

Children from wealthier areas receive a better standard of childcare, according to a new report.

Research by Policy Exchange showed Ofsted judged 79% of childminders in the richest parts of England as good or outstanding, compared to 64% in the most deprived areas of the country.

It also found that children from richer areas were further ahead when they started primary school.

In the City of London and Trafford 78% were at a good level, compared to just 51% in Middlesbrough at the bottom of the list.

The vocabulary development of the poorest children was 16 months behind those from the highest income families, the report said.

Harriet Waldegrave, the author of the report said: "Early years education will only have a positive impact on a child's development if it is of a high quality.

"While provision is improving, it's not doing so fast enough. Most worryingly of all, lower quality provision in disadvantaged areas means positive effects of early years education are less likely to be seen for the children who need it most."

The government is now being asked to improve the quality of early years teaching and the financial support it gives to families with lower incomes.

In response, a Department for Education spokesperson said: "This report is absolutely right to say early years education needs to improve.

"We need to learn from other countries that ensure the profession is better trained and give them the freedom to do their job. We will be announcing plans on improving the quality of provision shortly."

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Globetrotting Record: Briton Visits Every Nation

By Jay Singh-Sohal, Sky News Producer

An adventurer from Liverpool is just one step away from entering the Guinness Book of Records for visiting every country in the world without flying.

Graham Hughes, 33, began the challenge to visit all 193 UN recognised nations in January 2009. 

He has since undertaken "surface journeys" to all the world's hot spots - including Iraq, Afghanistan and North Korea - and visited every sovereign nation in the world including Vatican City, Palestine, Taiwan, Western Sahara and Kosovo,  which do not have seats at the UN.

But Guinness World Records ruled that his feat did not stand as he had entered Russia without a valid visa. Mr Hughes' visit to the country came after he waded across the River Narva from Estonia.

On Monday, he will visit Russia again with the hope of officially completing his challenge, travelling 25 hours by train from London Victoria to Gadansk in Poland before taking a bus across the border.

In Togo

When he took up the challenge, Guinness set rules for the record including not using private transport over large distances or hitchhiking.

So Graham has completed his visits through a combination of train, taxi and cargo ship journeys and kept GPS records from all his visits.

He made the trips on a shoe-string budget, spending less than £7,000 a year in the first two years and just under £3,000 thereafter. 

And along the way he's also had to take into account changing borders - South Sudan became a nation in 2012 and Graham travelled there in November of that year by public transport.

In the Solomon Islands

His longest journey has been the 32-day round trip from Australia to Nauru, the world's smallest republic. He said the island in the Micronesia archipelago was worth the journey, as was Palau in the Pacific, which he describes as an "unspoilt tropical paradise with amazing people".

But his travels have also presented some dangers. On a visit to Congo, Mr Hughes was jailed for six days and was only freed with British consulate support.

Pakistan too posed problems. Mr Hughes was not even allowed out of the port at Karachi because authorities said it was too dangerous.

But the most memorable time was the four days he spent on a leaky wooden canoe crossing the open ocean from Senegal to Cape Verde.

During his journey Graham filmed a TV show for the National Geographic Adventure channel and raised money for the charity Water Aid.

He also blogged about the experience on www.theodysseyexpedition.com/

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EasyJet Chair Rake In Departure Lounge

By Mark Kleinman, City Editor

The chairman of easyJet, Britain's biggest airline by passenger numbers and revenues, is to step down this summer after a four-year tussle with the company's founder over its fleet size and strategy.

Sir Mike Rake will leave once a successor has been identified, about three-and-a-half years after he took on the chairmanship.

EasyJet brought forward the announcement of Sir Mike's departure on Saturday afternoon following a leak to Sky News.

A statement had been due to be issued by the company next week but a spokesman said the company had decided to confirm news of Sir Mike's departure after its City advisers were made aware of the leak.

In the statement, easyJet said it had already started a process to recruit a new chairman.

The news of Sir Mike's intention to quit comes days after shares hit an all-time high on the back of a surge in more profitable business travellers using the airline. It also benefited from capacity cuts by rival carriers during the winter months.

That solid performance has not appeased Sir Stelios Haji-Ioannou, who - alongside a number of family members - is easyJet's largest investor.

Last week he threatened to sell his shareholding if the company proceeded with a major new aircraft order.

EasyJet is poised to join the FTSE 100 following its next quarterly review in March, which will mean that Sir Mike chairs two companies in the blue-chip index.

He is also chairman of BT, and was a leading candidate to replace Marcus Agius at the helm of Barclays following the bank's £290m fine for Libor rate-rigging.

"In advance of the forthcoming [annual general meeting] I wanted to make my position clear," Sir Mike said. 

"easyJet has by any definition enjoyed a period of success and profitable growth in the last three years. 

"As this takes the airline to the threshold of entry to the FTSE 100 it is the right time for me to stand down.

"Carolyn McCall and her management team have developed and implemented the right strategy for the airline which is already bearing fruit wth record profits, a healthy share price and strong dividends.

"The airline is now well positioned to continue to deliver profitable growth and returns for all its shareholders."

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Payday Loan Sites' Dirty Tricks To Boost Traffic

By Jason Farrell, Sky Correspondent

A Sky News investigation has found that some payday loan brokers have benefitted from hacking into websites to divert the history and status of a legitimate business to their domain.

This increases their ranking on Google, and the tactic has given unregulated brokers access to online traffic worth millions of pounds.

The findings come as the Office of Fair Trading (OFT) prepares its report into dirty tricks in the market, due to be published in February.

Every month, tens of thousands of potential customers use Google to search for payday loans.

The search engine has a complex algorithm based on a website's history and credibility which tries to ensure that users are directed to the most appropriate websites.

However, Google's natural listings system can be tricked. Sky News found three payday websites that were stealing the credibility of other websites to boost their ranking. The target victim sites included a music business, a graduate website and even a church website.

In November last year, Sky News discovered established music licencing website Ricordi was one of several domains that began ranking highly for selling payday loans on the front pages of Google. Clicking on the link diverted the user to a payday broker's site.

Dr Joseph Somerhalder says brokers have been 'stealing identities'

Web analyst Dr Joseph Somerhalder from search optimisation company Chillicow explained what was happening.

He told Sky News: "They hack into the website. They optimise the website for something that it is not about such as payday loans. Then they wait for the right moment, and then they forward all the history and all the credibility from the old website, the legitimate business, into the illegitimate business."

He added: "It's a bit like stealing your identity online. They take the website's identity and history and they point it somewhere else."

Ricordi is owned by Universal Music Group. A spokesperson for the company said: "We recently discovered the unauthorised access to our Ricordi UK website. UMG takes the protection of its sites very seriously and has implemented measures to prevent a recurrence of this type of event."

But other companies may not be aware of the hacking. Using web analysis software, we found that over 10,000 websites have been compromised by this technique on one server alone.

Sky News spoke to the owners of UK graduate website Gradfunding which was also in the process of being hijacked.

Dr Luke Blaxill, director of the website, said he was also trying to deal with the problem.

"To get rid of this we are going to have to rewrite every bit of code on the website and transfer it to a new server."

The payday loan intrusion meant his company was starting to fall down the listings for its own business operations and it could lose years of building up an online reputation.

Dr Blaxill said: "It has taken years for us to get to the position that we are in this particular market and for that effectively to be almost rewritten overnight by a scammer, is a real problem."

Gradfunding was among the target victim websites

Raihan Islam from JAR Applications, which fixed the problem for Gradfunding, told Sky News: "What they did was inject a malicious code into the web server, and the files trick Google by the method of cloaking.

"They then bomb the site with payday loan links to increase its ranking for payday loans and redirect the traffic to their scam website. That's when the hacker starts making money."

During the investigation we found church website Canada had been hacked for this purpose. We also discovered 21,000 payday loan links had been pointed at a Bonsai society website.

There are concerns these tactics leave UK loan customers exposed to unscrupulous, unregulated brokers.

Over the last two months Sky News conducted test searches on Google for payday loans which produced websites high in the natural listings that were in breach of OFT regulations.

Several had no consumer credit licence, a requirement for any loan broker and lead generator.

Some websites claimed to be 100% secure, but actually had no data protection when customers entered their bank details. This exposes customers to fraud and identity theft.

We also found many websites broke legal requirements on transparency to customers, such as failing to prominently display a representative APR or an address where the company can be contacted.

Sky News found three payday websites involved in dirty tricks

Some legitimate lenders in the industry have told us they are aware of the problem. Many of them advertise on Google's pay per-click service as an alternative to the natural listings.

One lender who did not want to be identified suggested the price of Google's sponsored links have gone up because demand has increased with legitimate companies struggling to get on the natural listings.

"Google could solve this problem by tightening up their algorithm" he suggested. "But they have no incentive to do so. We're all having to use the sponsored listings to get any traffic to our websites."

He added: "But customers don't realise that some companies on the natural listings don't have a consumer credit licence, which means they don't have to tell the customer how much they're going to pay back, which feeds into some of the problems we're seeing at the moment of customers not able to pay back their loans."

Google says its key motivation is to try to direct customers to the best websites.

A spokesman told Sky News: "As part of our on-going effort to reduce webspam and return high-quality websites to our users, we are constantly improving our search algorithm to better detect and decrease rankings for sites that we believe are violating Google's quality guidelines and engaging in webspam tactics to manipulate search engine rankings."

For legal reasons we are not naming the websites linked to hacking but we have passed our evidence to the OFT, which told us: "The OFT is clear regarding the standards it expects from those businesses that it regulates and has publicised an extensive suite of guidance documents. We take very seriously any evidence tending to show that businesses are not meeting the standards set out in our guidance.

"The guidance for credit brokers and intermediaries states that creditors should satisfy themselves that persons they deal with are appropriately licenced. Accepting leads from unlicensed sources would raise concerns about a lender's fitness to hold a consumer credit licence."

At one point during our investigation we found the highest ranking website on Google was a four-day-old domain registered to a field in California.

Just a few days in this position can earn the web owner tens of thousands of pounds. Yet this site was in breach of several regulations and displayed nothing on the website to suggest it was licenced to sell loans in the UK.

Last November, the OFT opened formal investigations into the tactics used by an number of payday lenders. But if the regulator wants to properly police the market, it seems it is going to have to work with Google.

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Tories Handed EU Referendum Polls Boost

David Cameron's pledge to hold a referendum on EU membership if the Conservatives win the next General Election appears to have given the party a boost in the polls.

A survey conducted in the wake of the Prime Minister's speech on Wednesday showed the Tories had enjoyed a five-point jump from last month, mostly at the expense of the eurosceptics of UKIP.

The poll, by ComRes for the Sunday Mirror and the Independent on Sunday, put the Tories on 33%, with Labour stood still at 39% and the Liberal Democrats up two at 11%.

UKIP, which has registered significant advances in recent months, fell back four points to 10%.

Mr Cameron has insisted he wants to stay in the EU but said he would aim to renegotiate the relationship before offering voters the choice whether the UK should stay in under the new terms or leave.

However, despite the resurgence in the latest polls, many voters backed Labour and Lib Dem warnings that Mr Cameron's position would cause "years of uncertainty which will be bad for the British economy" by 43% to 30%.

The majority also now believe that leaving the EU would in itself be bad for the economy in terms of lost jobs and trade - by 38% to 36%, a turnaround from November when 40% disagreed and 36% agreed.

Windsor MP Adam Afriyie

There was also a significant shift in the numbers saying the UK should quit Brussels regardless of whether powers could be returned, voters disagreeing by 43% to 33% - the exact opposite of the previous poll.

Other polls also showed a post-speech Tory bounce.

One by Survation for the Mail on Sunday put the Tories up two at 31%, Labour stable at 38%, UKIP down two to 14% and the Lib Dems down one at 10%.

Exactly half of those polled said they favoured a UK exit, but of those more (43%) said they would consider switching to the "yes" camp if significant powers were returned than wouldn't (36%).

An Angus Reid Public Opinion for the Sunday Express showed a three-point rise for the Conservatives to 30% with Labour dipping three to 39%.

The success of Mr Cameron's EU speech , however, has not stopped speculation within the party about his possible successor should he fail to secure a majority at the next election.

Several Sunday newspapers reported that MPs had been approached about whether they would consider supporting Adam Afriyie, an IT millionaire who became the Tories' first black MP in 2005.

The latest polls were released as Labour leader Ed Miliband - who has said the party is not in favour of the referendum promised by the Prime Minister - faced renewed calls from within his own party for an immediate in/out referendum.

Former Europe minister Keith Vaz, a supporter of EU membership, said it was "time to settle the question of Britain's membership in the EU once and for all".

"I support a referendum because, like David Cameron, Ed Miliband and Nick Clegg, I believe the future of our country is in Europe. I am supportive, but pragmatic about the European project," he wrote in the Sunday Mirror.

"I accept British people rightly feel the EU is not delivering on its promises. Reform is necessary. We need better, stronger and earlier scrutiny by Parliament of EU measures."

UKIP leader Nigel Farage told the Sunday Express his party would now be "going for the Labour Party's jugular" over its failure to back the referendum.

"Here was an open goal for the Labour Party to demand that referendum now. They could have called his bluff. Ed Miliband could have pressed the Prime Minister to give voters a say on Europe without ifs and buts. Yet they didn't," he wrote.

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Starbucks Plays Down 'Threats' Over Tax Row

Starbucks is distancing itself from reports that it threatened to pull millions of pounds of investment out of the UK because of "cheap shots" from the Prime Minister over tax.

The company's UK managing director Kris Engskov demanded talks after David Cameron said tax-avoiding firms need to "wake up and smell the coffee", according to The Sunday Telegraph.

The Prime Minister's use of the phrase in a speech to the World Economic Forum in Davos was widely interpreted as a direct attack on Starbucks, which has faced criticism for not paying UK corporation tax.

A "source close to the firm" told the newspaper: "The PM is singling the business out for cheap shots, a company that, it should not be forgotten, has pledged to pay tax now and into the future."

The US coffee chain has faced criticism after it emerged that since its arrival in Britain in 1998, it has paid £8.5m in corporation tax, despite total sales of £3bn. 

It later agreed voluntarily to pay additional tax of at least £20m over the next two years.

Sources close to the business have reportedly said that plans announced last year to invest £100m in new UK branches could be put on hold, meaning fewer jobs will be created.

Starbucks bosses were reportedly unhappy with the PM's Davos speech

But in a statement, Starbucks said: "We had a very constructive meeting which was long-scheduled. We do not discuss the details of our government meetings but can say that we do not recognise how it has been reported.

"Starbucks agrees with the Prime Minister that all businesses should pay their fair share.

"In the UK, we employ 9,000 people, contribute £300m a year to the economy and are forgoing tax deductions that will make the Exchequer at least £20m better off."

Conservative Party chairman Grant Shapps told Sky News that the Government was not singling out any company for criticism.

He told Sky's Dermot Murnaghan: "I don't think we'd ever single out a single company but I do think that companies in this country need to pay their way and that applies to that company (Starbucks) and any other company you'd care to mention.

"It certainly applies to the millions of smaller businesses in this country, people who work very hard...and are paying their fair share to taxes all the way through. The same rules have to apply to everyone."

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Australian Open: Djokovic Too Good For Murray

Novak Djokovic has beaten Britain's Andy Murray in four sets to take the Australian Open title in Melbourne.

Murray's bid to claim back-to-back grand slam titles ended in disappointment but Djokovic's victory makes him the first man to win the tournament three times in a row.

The first two serve-dominated sets were decided on tie-breaks before Djokovic claimed the first break of the match late in the third.

It proved a pivotal moment with US Open champion Murray, who was struggling with blisters on his right foot and a hamstring problem, unable to mount a fightback as Djokovic cruised through the fourth to complete a 6-7 7-6 6-3 6-2 success.

A clearly emotional Murray was gracious in defeat, saying on court: "Firstly obviously, I'd like to congratulate Novak. His record here is incredible.

"I'd also like to thank my team. They've done a great job with me and they help me all the time.

Djokovic is Australian Open champion for the third successive year

"I'd also like to thank the whole crowd, there's such a great atmosphere to play in and you're all very fair, so thank you very much."

He added: "I'll see you guys next year. Thank you."

Djokovic had the better chances in the first set with five break points over two games, only for Murray to serve his way out of danger.

The world number one's frustration at failing to convert his chances, coupled with irritation with his footwear, boiled over in the tie-break as his game fell apart, allowing Murray to take the lead in the match.

The Scot was the aggressor in the second set as he looked to double his advantage.

He had three chances to leap into a 2-0 lead but Djokovic held on to take it to another tie-break, which was tight until Murray threw in just his third double fault of the tournament at 2-2.

The 25-year-old put his first serve into the net and was shaping up to deliver the second when he noticed a feather dropping on to the court out of the corner of his eye.

Murray had to call for a medical break to get treatment for blisters

Having removed it, he appeared to lose his focus and put the second serve long.

It was all Djokovic needed to level the match and the momentum appeared to swing further in his favour when Murray had to call a medical time-out for blisters at the change of ends, with television pictures showing the extent of the damage to his right foot.

The momentum was with the top seed and he needed no second invitation as he set up three break points for a 5-3 lead.

Two poor forehands saw the first two come and go but Murray could not escape a third as Djokovic claimed the first break of the match before serving it out.

Murray was clearly upset at umpire John Blom for not doing more to quieten the crowd and in particular one heckler who had forced him to halt his service action twice at important points of the third set.

Yet he started the fourth on the front foot, setting up his first break point chance since the second game of the second set only for Djokovic to close the door with a booming serve out wide.

By now, Murray was also clutching his left hamstring and it was no surprise that Djokovic broke again for 2-1, winning a long rally at 30-40 after a tired-looking Murray jammed a backhand into the net.

The match was slipping away from Murray and he dropped his serve once more on a double fault, allowing Djokovic to establish a 4-1 lead.

The effort was certainly there as the world number three continued to chase down every ball despite being in obvious discomfort but there was no let-up from Djokovic as he completed his 21st consecutive win in Melbourne and gained revenge for his defeat to Murray in the US Open final last September.

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Melting Snow And Downpours Cause Flooding

Heavy rains combined with thawing snow are bringing flooding problems to many parts of Britain.

Large parts of the UK are on flood alert and the Met Office is warning people to be prepared for potential travel disruption.

The Environment Agency (EA) has issued 78 warnings across England and Wales, meaning flooding is expected, urging people in the Midlands, South West, Wales and Anglian region to take immediate action against predicted flooding.

Another 325 alerts, meaning flooding is possible, are also in place - increasing every few minutes - after the agency warned of an increased risk of surface water and river flooding.

Flooded roads in Lincolnshire this morning (Pic: Kevin Leach)

The Scottish Environment Protection Agency has issued seven flood warnings and 11 alerts.

Firefighters using boats pulled a canoeist from the swollen River Swale at Reeth in the Yorkshire Dales, with help from a mountain rescue team.

An RAF Sea King was also dispatched to take part in the rescue and the man was taken to hospital by air ambulance.

The AA said crews had been called to at least 17 motorists stuck in water since midnight.

The A34 at Meaford (Pic: Staffordshire Police)

A woman was forced to abandon her car after it became stranded in flood water on the A34 at Meaford in Staffordshire.

In Hawes in the Yorkshire Dales a motorist had to be rescued from floodwater by fire crews who pushed him to safety.

Staffordshire Fire and Rescue Service pumped water from the road - 4ft deep in some places - into a nearby culvert on the advice of the Environment Agency, and warned motorists from driving through flood water after being called out to rescue several people.

Mountain rescue workers were drafted in to help with rescue operations and check on the condition of drivers stranded by the snow.

A house collapses in Barnsley, apparently under the weight of fresh snow

A diabetic man was taken to the Royal Blackburn Hospital after falling ill, while an ambulance taking a female patient to the Royal Preston Hospital had to be dug out of the snow by Bowland Pennine Mountain Rescue Team.

There were reports of flooding in south Wales too overnight after downpours replaced almost two weeks of snow.

Norfolk Police also reported flooding caused by melting snow and ice, which has closed a number of roads in the area.

Forecasters are predicting a very wet spell through the latter part of Monday and into Tuesday too.

Sky News weather presenter Isobel Lang said: "After very mild, wet and windy weather on Saturday night, snow has melted rapidly. The combination of heavy rain and the thaw has brought flooding in places.

"Flooding will continue to be a concern during Monday and Tuesday as further active frontal systems are set to sweep east bringing gales and heavy rain.

"Western and southwestern parts are most at risk with around one to two inches of rainfall, perhaps more on higher ground.

""The outlook is for it to remain generally mild, windy and unsettled."

Rising temperatures of up to 12C (53F) have sparked a rapid thaw of the snow and ice, after heavy snow storms on Friday night left hundreds of people stranded on motorways in the north of England.

The M6 was blocked in both directions between junctions 25 and 27 in Lancashire when a sudden burst of more than a foot of snow brought drivers to a standstill from around 8.30pm.

Trains running between Chester and Crewe were temporarily suspended because of flooding, with Virgin and Arriva services affected.

An EA spokesman said: "Emergency teams from the Environment Agency will be out in force, shoring up defences, monitoring river levels and clearing blockages from watercourses."

Around 18 buildings were flooded in various locations across Wales on Friday night, including two houses in Solva, Pembrokeshire, and two in Dolgellau, North Wales.

:: Send us your flood photos and videos

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